Orders over $64.99 receive free standard shipping within the U.S.A.

TERMS AND CONDITIONS

Agreement between user and https://mitruehealth.wpengine.com

IMPORTANT! PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

In general, mitruehealth (“https://mitruehealth.wpengine.com”) owns and operates this Website. This document governs your relationship with https://mitruehealth.wpengine.com (“Website”) and mitruehealth (“Company”). Access to, and use of this Website, and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are indicating your acknowledgment and agreeing without modification to all of the Terms of Service herein. These Terms of Service are subject to change by our Company at any time in its discretion and may be updated by us from time to time without notice. Please read these terms carefully, and you should check this page regularly to take notice of any changes we may have made to the Terms of Service. If you do not agree to these Terms of Services, please do not use this Website.

Access to this Website

IMPORTANT! YOU MUST BE TWENTY-ONE (21) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER TWENTY-ONE YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED BY THIS WEBSITE FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.

Access is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.

We will not be liable if for any reason this Website is unavailable at any time or for any period. Without notice and from time to time, we may restrict access to some parts or all of this Website. To access this website or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this Website that all the information you provide on this Website will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this website or any of its resources and to terminate or suspend your access at any time, without notice.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy Link]. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Electronic Communications

Visiting https://mitruehealth.wpengine.com or sending emails to mitruehealth constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that mitruehealth is not responsible for third party access to your account that results from theft or misappropriation of your account. mitruehealth and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. You must be twenty-one (21) years or older to access or purchase anything on this Website.

Refunds and Returns

All standard products come with a 14-day, money-back guarantee for new and unopened products based on the delivery date as provided by the shipper. Open item(s) cannot be returned or refunded and all sales are final. Please inspect your package upon arrival to ensure it has not been damaged during shipping. We apologize if there was a problem with your purchase as we diligently package all orders to ensure safety and product integrity. However, we understand that during the transport process packages are subject to damage. We may be able to help, please contact our customer services group at support@mitruehealth.com. There are a few important things to keep in mind when returning a product. Only items that have been purchased directly from https://mitruehealth.wpengine.com can be returned for the original purchase price minus shipping. You can return damaged, unused product(s) by postal services within 14 business days of receipt of your goods.

  • Open item(s) cannot be returned or refunded.
  • All claims for damaged products must be made with 48 hours from the date you received it.
  • You have 14 calendar days to return an item(s) from the date you received it.
  • Shipping costs will not be refunded, the customer is responsible for the return shipping costs.
  • Please ensure that the item(s) you are returning is repacked with all the elements as it was received by you.

To return your damaged unopened item(s) back to us, please visit support@mitruehealth.com where a member of our team will be happy to help.

Shipping Policy

Orders confirmed are processed in the order they are received. Our goal is to ship all orders within 2 business days (excluding holidays). This policy may be delayed during peak holiday shopping times and may delay your order 2-4 business days from being shipped. If the order is on backorder there will be a delay in your purchase, and you will be contacted by a customer service representative. All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders, insurance and a signature may be required to deliver the item(s) and you will be contacted by a customer service representative. Depending upon the location of your shipment we will utilize USPS, UPS or FEDEX. All United States customers can expect packages to arrive within 7 to 10 business days.  We will not ship to a PO Box and a street address must be provided.

Terms of Sale

By placing an order you are offering to purchase a product(s) from https://mitruehealth.wpengine.com and subject to the following terms and conditions. We accept VISA, MASTERCARD, and AMEX subject to verification. If you wish to pay by check or money order please contact our customer services group at support@mitruehealth.com for processing details. All orders are subject to availability and confirmation of the order price. Shipment times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with https://mitruehealth.wpengine.com, you must be over twenty-one (21) years of age and possess a valid credit or debit card issued by a bank acceptable to our merchant transaction process. https://mitruehealth.wpengine.com retains the right to refuse any request made by you. Upon order acceptance, we will inform you by email and we will confirm the identity of the party which has contracted with.

When placing an order, you acknowledge that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes. We cannot accept responsibility for any repercussions or replace any confiscations for any products purchased through this Website being transported, shipped or otherwise outside of the applicable laws of the U.S. Currently, mitruehealth does not sell to or ship to International customers.

Responsibility is held by you, the customer and all laws respective of federal, state or local authority have been obeyed.

(a) Our Contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been shipped to you. Only those goods listed in the confirmation email sent at the time of shipment will be included in the contract formed.

(b) Pricing and Availability

  1. While we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
  2. Prices shown do not include any sales, excise or other government charges payable by our Company to federal, state or local authority. Any such taxes now or hereafter imposed upon sales or shipments will be added to the purchase price.
  3. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

(c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Use of Communication Services

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or  labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. mitruehealth does not and cannot review communications and materials posted to or created by users accessing the Website and has no obligation to monitor the Communication Services. However, mitruehealth reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. mitruehealth reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. mitruehealth reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in mitruehealth sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. mitruehealth does not control or endorse the content, messages or information found in any Communication Service and, therefore, mitruehealth specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts have not authorized mitruehealth spokespersons, and their views do not necessarily reflect those of mitruehealth. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

International Users

Our company does not sell Services outside of the United States. The Service is controlled, operated and administered by mitruehealth from our offices within the USA. If you access the Website from a location outside the U.S., you are responsible for compliance with all local laws. You agree that you will not use the mitruehealth Content accessed through https://mitruehealth.wpengine.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

No Unlawful or Prohibited Use of Intellectual Property, Software or Content

You must not misuse this Website. You are granted a non-exclusive, non-transferable, revocable license to access and use https://mitruehealth.wpengine.com strictly in accordance with these Terms of Service. As a condition of your use of the Website, you warrant to mitruehealth that you will not use the Website for any purpose that is unlawful or prohibited by these Terms of Service. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of mitruehealth or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website. mitruehealth content is not for resale. Your use of the Website does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of mitruehealth and/or the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of

mitruehealth or our licensors except as expressly authorized by these Terms of Service.

Submissions Provided or Posted to the Website

mitruehealth does not claim ownership of the materials you provide to https://mitruehealth.wpengine.com (including feedback and suggestions) or post, upload, input or submit to any mitruehealth Website or our associated Services (collectively “Submissions”). Notwithstanding these rights, you remain solely responsible for the content of your submissions. By posting, uploading, inputting, providing or submitting your Submission you are granting mitruehealth our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein.

mitruehealth is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in mitruehealth sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any submission.

Our Company will treat any personal information that you submit through this Website in accordance with its Privacy Policy as set forth in this Website.

links to Third Party Sites/Third Party Services

https://mitruehealth.wpengine.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of mitruehealth and mitruehealth is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Link Sites are to be accessed at the user's own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyperlinks or the Linked Site to this site. mitruehealth is providing these Linked Sites to you only as a convenience, and the inclusion of any link does not imply endorsement by mitruehealth of the site or any association with its operators.

Certain services made available via https://mitruehealth.wpengine.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://mitruehealth.wpengine.com domain, you hereby acknowledge and consent that mitruehealth may share such information and data with any third party with whom mitruehealth has a contractual relationship to provide the requested product, service or functionality on behalf of https://mitruehealth.wpengine.com users and customers.

Disclaimer as to Ownership of Trademarks, Images of Personalities and Third Party Copyright

Except where expressly stated to the contrary all images, third party trademarks, service marks, logos and content, services and/or locations featured on this Website are the property of Company or the party that provided the trademarks, service marks, and logos to this Company and any party that provided trademarks, service marks, and logos to this Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this Website. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by us.

Disclaimer of Liability

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. mitruehealth AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. mitruehealth AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. mitruehealth AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL mitruehealth AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF mitruehealth OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Limitation of Liability

THIS COMPANY, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, that result from the use of, or the inability to use, the materials on this WEBsite or the performance of the products, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF COMPANY AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100.00 US OR THE AMOUNT YOU HAVE PAID TO COMPANY FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE

Indemnification

You agree to indemnify, defend and hold harmless mitruehealth, its directors, officers, employees, consultants, agents, and licensors, suppliers, service providers and affiliates (collectively the “Service Providers”) from and against any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) relating to or arising from your use of or inability to use this Website or Services or your breach of the Terms of Service, including any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your Internet account, or your violation of any applicable laws, rules or regulations be it State or Federal. mitruehealth reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with mitruehealth in asserting any available defenses.

FDA Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.

Using Products

mitruehealth will not be held liable to the results hereafter with the use of products. By taking the product, you are fully oriented of the indications, proper handling, and proper usage of the products, and you acknowledge and agree to the risks that may come herewith. Inclusive are health effects, allergic reactions, physiological changes and effects, body reactions, and any loss or damages that may occur thereafter. Herewith includes, any results found through the conduction of drug tests and any medical tests relating to the products.

Miscellaneous

Your use of this Website shall be governed in all respects by the laws of the state of Wisconsin, U.S. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Website (including but not limited to the purchase of products) shall be in the state or federal courts located in Waukesha County, Wisconsin, U.S. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises. mitruehealth’s failure to insist upon or enforce strict performance of any provision of these Terms of Service shall not be construed as a waiver of any provision or right. We will still be entitled to use our rights and remedies in any other situation where you breach our Terms of Service. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. mitruehealth may assign its rights and duties under this Term of Service to any party at any time without notice to you.

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Termination/Access Restriction

mitruehealth, reserves the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Wisconsin, U.S. and you hereby consent to the exclusive jurisdiction and venue of courts in Wisconsin, U.S. in all disputes arising out of or relating to the use of the Website. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Service, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and mitruehealth as a result of this agreement or use of the Website. mitruehealth’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of mitruehealth’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by mitruehealth with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, these Terms of Service constitutes the entire agreement between the user and mitruehealth with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and mitruehealth with respect to the Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.